The ITEA 2 EASY Interactions project has developed more natural ways of interacting with complex systems to provide an intelligent and semantic access to information and services as demonstrated across a wide range of domains. By integrating cutting-edge natural-language processing techniques and machine learning with domain ontology, it is now possible to carry out content and information mining at the
semantic – or meaning – level. Existing user modelling methods were extended by specific methodologies for the semantic analysis of content.