Forthnet S.A. is a leading provider of broadband network services in Greece. The company was established in November 1995 to be the first commercial Internet Service Provider in the country. Starting from the Internet access services arena in 1995 up to today, Forthnet has entered both the telecommunications and network services business, being a convergent services provider offering from voice telephony to Internet and value-added services. Forthnet S.A. has established its Research & Development department in the Science & Technology Park of Crete. The approach of R&D in Forthnet is market-driven, aiming a) to deliver prototypes, experimental results and proofs of concept for application of innovative technologies into eServices and networking and b) to transfer know-how and smoothen transition of production and commercial activities to newer technologies and services. It also designs, develops and evaluates the application of modern services management through operation support systems, as well as security management systems. Core server technology, integration capability and web interface customization are within the technological skills of the R&D team, based upon object-oriented development with C++, Java/J2EE on various operating platforms. Forthnet – through its R&D activity - has 10-years of experience in European projects, either as a coordinator or a contractor. Main interests of R&D include: Broadband communications, Next-Generation networks, Wireless & Ad-Hoc networks, Billing, OSS, Network & SLA Management, QoS Assurance, Network & VoIP Security, E-Content & Networked Media management & distribution, eTourism, eHealth, eLearning, eGovernment, Advanced Messaging Systems and EWS, User mobility and Mobile Internet.